(Source: J Murphy & Sons Limited) Joanna Salnik, Dynamics CRM (customer relationship management) coordinator, based in London talks about her experiences at Murphy. What is your role at Murphy? I customise and implement Dynamics CRM systems to provide seamless communication between various functions within the business. CRM uses technology to organise, automate and synchronise data for sales, marketing and customer services. I also provide Dynamics CRM user training tailored to company and business needs. Describe your typical day? I am a massive coffee...
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